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CHK Buyer FAQs

OFFER & ACCEPTANCE

What does “conditional” mean?

A conditional purchase means the home is yours as long as certain conditions are met — such as securing financing, completing a home inspection, or having your lawyer review the condo status certificate.

Once all conditions are satisfied (or waived), the deal becomes firm.

What happens once my offer is accepted?

You’ll receive your signed Agreement of Purchase and Sale, and then a few steps happen quickly:

  • You deliver your deposit (due within 24 hours)
  • You send your ID + occupation so we can complete FINTRAC
  • Conditions start running
  • We track all timelines and update you along the way

What if the seller doesn’t accept my offer?

They may decline it, ask for changes, or counter with new terms.

We’ll guide you through every step until we reach a yes — or help you pivot to another property if needed.

Do I need a home inspection?

Even if the home looks great, an inspection can uncover things you might not notice—roof age, plumbing, electrical, and potential future repairs.

It also gives you peace of mind about the home’s condition before closing.

DEPOSITS & PAYMENTS

When is my deposit due?

Deposits are due within 24 hours of offer acceptance unless your agreement states otherwise.

How do I pay the deposit?

Most listing brokerages accept:

  • Bank draft
  • Certified cheque
  • Occasionally wire transfer (we’ll confirm if available)

Is my deposit refundable?

If your offer includes conditions (financing, inspection, etc.) and you do not waive them, your deposit is returned in full.

LEGAL & FINANCIAL

What is FINTRAC and why do you need my ID?

FINTRAC is a federal requirement for all real estate transactions in Canada.

We must verify your identity and complete a form with your ID and occupation.

It helps prevent fraud and money laundering — and is required before closing.

Do I need a lawyer?

Yes. Real estate lawyers handle the legal side of your purchase:

  • Reviewing documents
  • Transferring funds
  • Registering your ownership
  • Ensuring closing is completed properly

We can recommend trusted lawyers if you need one.

When do I get my keys?

Keys are released after the lawyers confirm the deal has closed — usually late afternoon on closing day.

We’ll notify you as soon as we receive confirmation.

BEFORE CLOSING

How many visits do I get before closing?

Buyers typically receive two purchaser visits.

These are perfect for:

  • Measurements
  • Trades/contractors
  • Planning your move
  • A final walk-through

When should I set up utilities?

Before closing.

You’ll call your local providers to open accounts effective on your closing date.

Do I need home insurance?

Yes — your lawyer will require proof of insurance before closing (for houses).

Condos require contents + liability coverage.

Do I need to set up mail forwarding?

It’s highly recommended. Canada Post Mail Forwarding makes sure nothing important gets missed while you’re settling into your new address—especially in those first few weeks when you’re still updating everything.

Mail forwarding gives you time to update your new address with:

  • banks
  • insurance companies
  • driver’s licence
  • employer payroll
  • government documents
  • subscriptions
  • ecommerce accounts

It’s a simple step that prevents lost mail, delays, and missed bills. We include the Canada Post link in your “Prep for Closing” email, and we always suggest activating forwarding for at least 3–6 months after your move.

Do I need home insurance?

Yes—your lawyer will need proof of insurance (for houses) before closing.

Condos need contents and liability coverage.

Your mortgage can’t finalize without insurance in place.

Can I start renovations before closing?

No. Any work must happen after closing unless the seller agrees and lawyers prepare the proper documents

CLOSING DAY

How long does closing take?

Closings usually occur in the late afternoon once both lawyers exchange funds and documents.

We’ll update you as soon as your lawyer confirms the deal is complete.

What should I expect on closing day?

Your lawyer will:

  • Transfer mortgage funds
  • Pay the seller
  • Register you as the new owner

Once that’s done, you get your keys!

What if closing is delayed?

Delays are rare, but if they happen due to banking or legal timing, we’ll communicate with you immediately and ensure your lawyer manages the next steps.

CONDO-SPECIFIC QUESTIONS

How do I set up condo fee payments?

Your condo management will require:

  • Completed registration forms
  • A void cheque
  • Your contact information

Forms are included in your closing prep email.

Where do I find my locker, parking, and mailbox?

We include all location details in your “Prep for Closing” email, and your lawyer receives them as well.

Are condo fees included in my mortgage payment?

No—condo fees are paid separately each month and include building insurance, maintenance, reserve fund contribution, and amenities.

What are special assessments?

Sometimes a condo needs major repairs (elevators, parking, roofs, etc.).

When the reserve fund isn’t enough to cover the cost, owners may pay an additional “assessment.”

This is why reviewing the status certificate is so important.

MORTGAGE & FINANCING

What is an appraisal and why does the bank require it?

An appraisal is a professional opinion of the home’s current market value, completed by a certified appraiser.

Most lenders require an appraisal to confirm that:

  • the home is worth what you’re paying
  • their loan is properly secured
  • there are no major concerns affecting value

The bank uses the appraisal to make sure the amount they’re lending matches the true value of the property — they won’t lend more than the home is worth.

If the appraised value comes in lower than the purchase price, your lender may require:

  • a larger down payment
  • a revised mortgage approval
  • or additional documentation

Don’t worry, most appraisals come in right on value. And we’ll always guide you through it if something unexpected comes up.

What if the bank appraisal comes in lower than the price I paid?

Your lender may require a larger down payment or additional funds.

Don’t worry—this is uncommon, and your mortgage broker and lawyer will guide you through the options.

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CHK Real Estate redefines industry standards with an unparalleled work ethic, innovative marketing strategies, and a community-centric approach to client service. Their dedication to excellence sets a new benchmark in the real estate sector, while their deep commitment to annual community initiatives reflects CHK's culture of giving.